Privacy Policy

1. Who Controls the Information

IDEMICOGOLDY determines the purposes and means of processing personal information associated with its website, customer relationships, course delivery, and support. Certain providers, such as payment processors and hosted commerce services, may separately determine how they process information for payment security, fraud prevention, or compliance with their own legal obligations.

2. Information You Provide

We may collect identifiers and contact details such as name, email address, telephone number, billing address, account credentials, and communication preferences. When you purchase, we receive transaction details such as the selected offer, price, currency, discount, tax status, payment confirmation, refund history, and partial payment-method information. Full card numbers are generally collected and processed by the payment provider rather than stored by us.

We also collect information you choose to provide in support requests, contact forms, course questions, feedback submissions, reviews, project photographs, critique requests, accessibility requests, and account communications. Please do not submit sensitive personal information that is not necessary for your request.

3. Information Collected Automatically

When you use the website, devices and service providers may automatically generate internet and network information such as IP address, browser type, device type, operating system, language, referring page, approximate region, pages viewed, timestamps, interactions, error reports, cookie identifiers, and session information. Course systems may record login activity, lesson progress, video playback events, downloads, completion status, and access-security signals.

This information is used to operate the website, remember settings, deliver content, measure performance, diagnose failures, protect accounts, prevent fraud, and understand which educational materials are useful.

4. Sources of Information

Information comes directly from you, from your device and browser, from Shopify or other commerce and hosting providers, from payment and fraud-prevention providers, from video and email platforms, and from service providers that support analytics, customer service, or security. We may also receive information from a person who buys a legitimate gift enrollment for you, in which case we use the information to deliver the gift and confirm access.

5. Purposes and Legal Bases

We use personal information to process orders; provide accounts and course access; deliver videos and downloads; maintain lesson progress; respond to questions; provide critiques; administer memberships; send transactional messages; calculate taxes; detect fraud; secure systems; maintain records; enforce agreements; comply with law; and improve content and website usability.

Where laws require a legal basis, processing may be based on performance of a contract, compliance with legal obligations, our legitimate interests in operating and securing the Services, consent for optional communications or cookies, and the establishment or defense of legal claims. You may withdraw consent for future processing where consent is the applicable basis.

6. Communications

Transactional communications may include receipts, access instructions, password or account notices, membership billing notices, policy notices, and responses to support requests. These messages are necessary to provide purchased Services and are not treated as promotional marketing.

Where permitted, we may send educational news, new-course announcements, or offers if you requested them or if another lawful basis applies. You may unsubscribe through the method provided in the message. Unsubscribing from marketing does not stop essential account or transaction messages.

7. Cookies and Similar Technologies

The website may use cookies, pixels, local storage, and similar technologies for essential checkout and account functions, security, preferences, performance measurement, and analytics. Optional technologies may depend on the tools enabled on the website and your consent choices. The Cookie Policy provides more detail and explains browser and consent controls.

8. How Information Is Shared

We may disclose personal information to service providers that perform hosted commerce, payment processing, video delivery, cloud storage, email transmission, customer support, analytics, accounting, tax calculation, fraud prevention, and security. Providers receive information only for the functions they perform and are expected to protect it under contractual or legal obligations.

Information may also be disclosed when reasonably necessary to comply with law or legal process, protect rights and safety, investigate fraud or security incidents, enforce agreements, obtain professional advice, or complete a merger, financing, reorganization, sale, or transfer of business assets. A successor would remain subject to applicable privacy obligations.

9. Sale, Sharing, and Targeted Advertising

IDEMICOGOLDY does not sell personal information for monetary payment. We do not knowingly disclose personal information for cross-context behavioral advertising as those terms are defined under certain United States state privacy laws. If our practices change, we will update this Policy and provide any legally required notice and opt-out mechanism before applying the new practice.

Some analytics or embedded services may independently collect technical information under their own privacy terms. Availability of a statutory opt-out depends on the technology in use, the applicable law, and whether the legal definition is met.

10. Retention

We retain information for as long as reasonably necessary for the purposes described in this Policy. Account and course records may be retained while access remains active. Transaction, tax, refund, and accounting records may be kept for legally required periods. Support communications and security logs are retained based on operational need, dispute risk, and system integrity.

When information is no longer needed, we take reasonable steps to delete, de-identify, or securely isolate it, subject to backup cycles, fraud-prevention records, legal holds, and obligations that require continued retention.

11. Security

We use administrative, technical, and organizational safeguards appropriate to the nature of the information, including access controls, reputable hosted platforms, secure transmission where supported, account authentication, monitoring, and limited staff access. No internet transmission, storage system, or security method can guarantee absolute security.

You can help protect your account by using a unique password, signing out of shared devices, avoiding credential sharing, and contacting us promptly about suspicious activity.

12. Your Choices and Privacy Rights

Depending on your location and the law that applies, you may have rights to request access, correction, deletion, portability, restriction, objection, withdrawal of consent, or information about categories of data and recipients. You may also have a right to appeal a denied request or complain to a supervisory authority. California law, where applicable, can provide rights to know, delete, correct, and opt out of certain sale or sharing practices without discriminatory treatment. European and UK data protection law can provide rights regarding access, rectification, erasure, restriction, portability, objection, and consent withdrawal.

To make a request, use the contact information at the end of this Policy and describe the right you wish to exercise. We may need to verify identity and authority before acting. Authorized agents may be required to provide signed permission and verification. Rights are subject to exceptions, and we will explain a denial where law requires.

13. International Users and Transfers

IDEMICOGOLDY is based in the United States. If you access the Services from another country, information may be transferred to and processed in the United States and other locations where providers operate. Those locations may have different privacy laws. Where required, transfers may rely on contractual safeguards, consent, adequacy decisions, or another lawful mechanism.

14. Children’s Privacy

The website and Services are not directed to children under 13. We do not knowingly collect personal information online from a child under 13 without legally sufficient parental authorization. If you believe a child under 13 submitted personal information, contact us so we can investigate and take appropriate action.

Students who are minors but old enough to use general-audience online services should participate only with permission and supervision appropriate under local law. Parents and guardians should control purchases, account information, and submissions containing a minor’s image or personal details.

15. External Links and Third Parties

The website may reference independent suppliers, social platforms, or other websites. Their privacy practices are controlled by them, not by this Policy. Review third-party notices before providing information or making a purchase. We are not responsible for independent privacy or security practices.

16. Changes to This Policy

We may update this Policy as Services, providers, technology, or law change. The revised version will show a new effective date. If a change materially affects how previously collected information is used, we will provide additional notice or seek consent when required.